Because of their apparent ease and lower fares, rideshare applications like Lyft and Uber have become popular choices for many people, but appearances aren’t always what they seem. Increased rates and frequent accidents raise the question – What is better than regular rideshare services? When you compare them to a boutique transportation company like Ka-La-Ju, they seem to have more disadvantages.
Let’s review the top four customer considerations: cost of transportation, safety, convenience, and service.
Pricing is important
The “lower” transportation fees are crucial to the attractiveness of services like Uber or Lyft. However, those rates fluctuate continuously and dramatically depending on factors such as the weather and the number of drivers.
One of the most prevalent concerns clients have about these services is unpredictability and, at times, excessive price increases. For example, during freezing weather or even during rush hour.
At Ka-La-Ju, we always maintain our prices fair and consistent, and we offer guaranteed pricing, so you never have to worry about price increases. We also provide you the choice of paying in advance with a credit card or at the end of your ride with cash, credit, or one of our prepaid ride alternatives.
Are you on business? You can open a corporate account with us and receive updates while safely and conveniently arranging all your business travels.
Safety is the number one priority.
As one of Chicago’s most reputable transportation companies, we prioritize your safety to provide you with the best possible experience. Our drivers are experienced and trained in defensive driving, GPS navigation, and landmark/local business recognition. We also monitor drivers’ driving habits and respond quickly to consumer concerns.
Our dedication to safety extends beyond the driver to our cars. The company fleet is equipped with the latest Verizon Connect Advanced GPS tracking software for safety purposes.
Additionally, ASE-certified mechanics thoroughly inspect all vehicles to guarantee they are in excellent condition. In contrast, Uber and Lyft delegate car maintenance and insurance to individual drivers.
Convenience
Have you ever tried to arrange a ride using a rideshare app only to learn that the nearest driver is 15 minutes or more away — and in the middle of another trip? Rideshare apps don’t have defined work schedules for their drivers, so if you’re looking for a ride during, for instance, severe weather, drivers may be scared because they don’t want to drive.
With Ka-La-Ju, you will never have to worry about being late or leaving without a ride.
When you BOOK a ride with us, we will try to dispatch the driver asap to ensure you get the trip arranged quickly. We will also confirm that with you and include a payment link where you can safely settle the cost without worries. If you are a repeat customer, you can save the payment method you use for transportation.
We also provide several booking options, so you may book however convenient for you – online, over the phone, or even by SMS or email! You can request a ride anytime, whether right now or a month from now.
Customer Service
Our drivers are trained professionals who have attended customer service training, not part-time workers wanting to supplement their income. We also provide a wide range of services to ensure that you get the ride you need in the way you want.
We pride ourselves on impeccable customer service and care for our clients
Here is what we offer as transportation services in Chicagoland:
- Airport Transportation (ORD, MDW, private airports, or in surrounding states of WI and IN)
- Daily and Weekly Carpools
- Premium car service
- Business & corporate transportation
- Non-Emergency MedicalTransportation
- Special event transportation
- School Transportation
All in all, rideshare apps are not more convenient than your regular and reliable transportation companies. Give our services a try and see for yourself! You can always BOOK online.
